Privacy Policy

Privacy Policy – Superfast Properties Ltd

Last updated: 9th December 2025

This Privacy Policy explains how Superfast Properties Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website www.superfastproperties.com, make an enquiry, or otherwise interact with us. We are committed to protecting your privacy and handling your data transparently and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Superfast Properties Ltd
Registered address: Grange Park, Shawbury Road, Wem, Shropshire, United Kingdom, SY4 5PF
Company number: 11571026
Data Controller contact: https://www.superfastproperties.com/contact-us/

Superfast Properties Ltd determines how and why your personal data is processed.

 

2. What Personal Data We Collect

Information you provide

• Name

• Email address

• Phone number

• Business name and role

• Property enquiry details or requirements

• Any additional information submitted via forms or email

 

Information collected automatically

When you visit www.superfastproperties.com, we may collect:

• IP address

• Browser and device information

• Pages viewed and navigation paths

• Cookies and similar tracking technologies (see Section 8)

 

Information from third parties

We may receive information from:

• Commercial property platforms (e.g., Rightmove, Zoopla, EG Propertylink)

• Referral partners

• Public business directories

 

3. How We Use Your Personal Data

We use your data to:

• Respond to enquiries about commercial properties

• Provide information on properties and services

• Arrange viewings, valuations, or consultations

• Process offers or applications

• Manage and improve our website

• Enhance user experience and website functionality

• Comply with legal or regulatory obligations

 

4. Our Legal Basis for Processing

We process personal data under the following lawful bases:

• Legitimate Interests – responding to enquiries, marketing our services, and improving operations

• Contractual Necessity – taking steps to enter into property agreements

• Consent – for marketing communications or non-essential cookies

• Legal Obligation – compliance with accounting, regulatory, or anti-fraud requirements.

 

5. How We Share Your Data

We may share your personal data with:

• Property landlords, vendors, or representatives (to facilitate enquiries)

• Professional advisers (solicitors, surveyors, accountants)

• Website hosting and IT support providers

• Marketing and analytics service providers

• CRM and property management systems

• Law enforcement or regulatory bodies, where required

We do not sell your personal data.

 

6. International Transfers

If any data is transferred outside the UK, we ensure appropriate safeguards such as:

• UK-approved Standard Contractual Clauses

• Adequacy regulations

• Additional technical and organisational protections

 

7. Data Retention

We keep your data only for as long as necessary:

• Enquiries: up to 2 years

• Property or transaction records: 6–7 years

• Marketing data: until you withdraw consent

After these periods, data is securely deleted or anonymised.

 

8. Cookies and Tracking Technologies

Our website www.superfastproperties.com uses cookies to:

• Enable essential website functions

• Analyse performance and visitor behaviour

• Support advertising or remarketing (if applicable)

You can control cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request rectification

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

To exercise any rights, contact us at https://www.superfastproperties.com/contact-us/

 

10. Security Measures

Superfast Properties Ltd applies technical and organisational safeguards including:

• Encrypted connections (HTTPS)

• Secure servers with restricted access

• Staff training

• Data minimisation

However, no internet transmission is completely secure.

 

11. Links to External Websites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

13. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact: Superfast Properties Ltd